Terms & Conditions for Your Inner Alchemy
Effective Date: July 2025
1. Introduction
Welcome to Your Inner Alchemy. By accessing and using this website, you agree to comply with the following Terms and Conditions (T&C). If you do not agree with these terms, please refrain from using the website.
2. Who Can Use This Website
This website is primarily intended for adults and young people aged 16 and over. However, we understand that individuals under the age of 16 may visit the site on behalf of someone in the supported age group. If you are under 16 and accessing the website for help or guidance for someone else, we encourage you to consult with a parent, guardian, or trusted adult before using the services offered.
By using this website, you confirm that you are either aged 16 or over, or you are accessing the site with the intention of seeking help for someone in the supported age group.
3. Services Provided
At Your Inner Alchemy, I provide professional counselling services. These services are intended to help individuals address emotional and mental health challenges such as depression, self-esteem issues, relationship concerns, and more. Please note that the information provided on the website is not a substitute for formal counselling or mental health treatment.
4. Online Counselling
Sessions are available online via Google Meet or WhatsApp, both of which are safe and secure platforms. For full details on confidentiality, please refer to my working agreement. The key terms are summarised below:
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All online sessions are conducted in a private, quiet space to ensure confidentiality and support. I encourage you to choose a similar setting for your comfort and ease when discussing sensitive topics.
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Recording of Sessions: Sessions are not to be recorded, either in video or audio format, by you or me. It is also not permissible to publicise or share the content of our discussions with any third party.
5. Blog Content
The blog content on this website is for informational purposes only. The posts reflect my personal experiences, therapeutic techniques, and thoughts on mental health. The content is not intended as professional advice or a substitute for counselling services. Always consult with a qualified professional before making decisions related to your mental health.
6. Confidentiality and Sharing Your Data
All personal data shared during counselling sessions will be treated with the utmost confidentiality, in line with the General Data Protection Regulation (GDPR). I do not share a client's personal data with third parties, except when required by law or where necessary for the administration of our services (e.g., payment processing through secure third-party platforms). Clients data is kept confidential and will not be used for any marketing purposes without consent.
However, I may be required to disclose certain information under legal or ethical obligations. In such cases, I will seek consent unless there are exceptional circumstances where consent cannot be obtained.
I take data security seriously. My devices are protected with updated antivirus software, and I encourage clients to ensure that their own devices and accounts are also secure, using updated antivirus software and strong passwords for protection.
7. Payment and Cancellation Policy
For the full details of payment terms and cancellation policies, please refer to our Working Agreement. The key terms are outlined below:
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Payment: Payment for counselling sessions is required in advance or at the time of the session, unless otherwise agreed. Accepted payment methods include [insert payment options].
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Cancellations: You may cancel or reschedule your session with at least 24 hours’ notice. Cancellations made within 24 hours of the scheduled session or failure to attend will incur the full session fee.
8.Contact Between Sessions
If you need to contact me between sessions, please do so via text at 07713 239515 or email at sp.yourinneralchemy.uk@gmail.com. I will respond during my private practice operating hours as time allows.
Please note, I do not provide crisis or emergency services. If you are in distress or need immediate support, contact your GP, NHS 111, emergency services, or the Samaritans at jo@samaritans.org or by phone at 116 123 (available day or night).
9. Limitation of Liability
While I make every effort to provide accurate and helpful information, Your Inner Alchemy does not assume responsibility for any consequences arising from the use of the information provided on the website or during counselling sessions. My services are intended to assist you in addressing mental health and emotional well-being, but you are responsible for your decisions and actions.
10. Intellectual Property
All content on this website, including text, images, logos, and blog posts, is the intellectual property of Your Inner Alchemy and is protected by copyright law. You may not use or reproduce any content without permission, except for personal, non-commercial use.
11. Changes to the Terms and Conditions
I reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms and Conditions will be effective immediately upon posting.
12. Privacy Policy
Client privacy is important to me. Please refer to the Privacy Policy on this website to understand how I collect, use, and protect personal data. The Privacy Policy provides a detailed overview of the data I collect, how it is used, and the measures I take to ensure your information is handled securely.
13. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with the applicable laws of this jurisdiction.
14. Contact Information
If you have any questions or concerns around these Terms and Conditions, please contact me at the details below.
Disclaimer:
These Terms and Conditions are currently being reviewed to ensure full compliance with applicable laws. Please check back regularly for any updates. If you have any questions or concerns, contact me at the details below.