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Privacy Policy

At Your Inner Alchemy, we take your privacy seriously. This Privacy Policy outlines how I collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and in accordance with my registration with the Information Commissioner's Office (ICO).

1. Introduction

This Privacy Policy applies to all personal data we collect and process as part of our counselling services. By using my services, you agree to the collection and use of information as outlined in this policy.

2. Information We Collect

I may collect the following types of personal data:

  • Personal details: Name, email address, phone number

  • Health and personal information: Information related to your mental health, emotional wellbeing, and therapy sessions (only collected when necessary for your counselling)

  • Payment information: Payment details for session bookings and services (when applicable)

  • Session data: Any information shared during counselling sessions, which is stored confidentially, is used solely for my case notes to support your therapeutic journey and ensure continuity in our work together. If I am required to disclose any information due to ethical or legal reasons, I will always seek your consent before doing so, unless there are exceptional circumstances.

3. How We Use Your Information

I use the information we collect for the following purposes:

  • To provide counselling services and support

  • To manage and schedule sessions

  • To communicate with you regarding session details and administrative matters

  • To comply with legal and ethical obligations

4. Legal Basis for Processing Data

I process your personal data based on the following legal grounds:

  • Contractual necessity: To deliver counselling services and manage bookings

  • Consent: For marketing purposes, if you opt in to receive updates

  • Legal obligation: To comply with professional, regulatory, and legal requirements

5. Data Retention

I retain your personal data for as long as necessary to provide services to you and to comply with legal and professional obligations. Once your data is no longer required, it will be securely deleted.

6. Sharing Your Data

I do not share your personal data with third parties, except when required by law or where necessary for the administration of my services (e.g., payment processing through secure third-party platforms). Your data is kept confidential and will not be used for any marketing purposes without your consent.

7. Professional Registration

I am a registered member of the National Counselling and Psychotherapy Society (NCPS). As part of this professional membership, I adhere to the ethical standards and guidelines set out by the NCPS, which includes ensuring the confidentiality and security of your personal data in line with GDPR regulations.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request corrections or updates to your data

  • Request the deletion of your data (where applicable)

  • Object to or restrict the processing of your data

  • Withdraw your consent at any time (where applicable)

9. Cookies and Tracking Technologies

This website may use cookies to improve user experience and website functionality. You can manage or disable cookies through your browser settings. For more information on how we use cookies, please refer to our [Cookies Policy] (if applicable).

10. Changes to This Privacy Policy

This Privacy Policy may be revised occasionally. Any modifications will be published on this page, and the updated version will take effect as soon as it is posted.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact me on the details below.

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